Niraj Kumar.
Product manager building
AI products across fintech, payments & insurance.

Building partnership products at the seam between Policybazaar's insurance ecosystem and the care programs delivered on top of it; PB Health acquired Fitterfly in Aug 2025.

• Own the commercial layer of partnership products: scaled monthly revenue from $36K to $60K in 2 months (67% growth) by repricing the upsell flow, redesigning partner onboarding, and tightening integrations.
• Lead multi-stakeholder enterprise rollouts across 6 partners (HDFC, Aditya Birla Health Insurance, Star Health, PharmEasy, Docprime, Policybazaar) with configurable onboarding, joint commercials, and shared retention metrics.
• Lifted user onboarding conversion by 30% through ops-process redesign and a communication-flow overhaul; defended the revenue case to senior leadership before engineering build started.

AI-native operations platform so doctors can focus on treatments rather than ops.

• Advise on product roadmap and 0-to-1 launch priorities for the clinic-operations platform.
• Mentor the PM team on PRD structure, pricing experiments, and partner integrations.

Configurable B2B SaaS sold largely through insurers, with multi-stakeholder rollouts (insurers, employers, end-users, coaches) and an insurance-led acquisition channel.

• Launched the in-app Store MVP, Fitterfly's first direct-purchase surface: pricing and packaging across 4 program tiers; $48K+ in revenue within 6 months of rollout with coach-led ARR held flat.
• Designed Jedi, Fitterfly's in-app AI chatbot fielding nutrition and app-support queries across the whole user base: conversation flows, intent routing, fallback, and escalation paths; cut support load and improved time-to-answer.
• Ran Jedi's eval loop on a golden set of 1,000+ labelled conversations, tuning the rubric weekly with coaches and clinicians; tracked accuracy, regenerate rate, and cost per conversation as first-class KPIs.

Two parallel B2B SaaS ventures bootstrapped from zero: Legex (AI legaltech) and Inbooks (bookkeeping + in-house CFO services). YC W19 final-round finalist (top 5% of 10,000+).

• Co-founded and led Inbooks as PM, a B2B fintech (bookkeeping + in-house CFO services) with partner-led distribution at a 10 to 15% revenue share. Owned pricing, packaging, and build-vs-buy; scaled to 50+ paying businesses and $50K+ revenue in 6 months.
• Co-led product on Legex, an AI-powered legal search engine (semantic search and ranking over Indian case law and statutes): cut research time by 2.5 days per case and bootstrapped to $120K+ revenue within 24 months at 3% MoM MRR growth.
• Ran weekly graded-pair evaluation cycles with practising lawyers to tune Legex's relevance ranking, keeping the eval rubric part of the product cadence.

PathWave electronic-design automation platform. Concurrent with the early bootstrapping of Legex.

• Contributed to the PathWave end-to-end automation framework for components and plugins.
• Built PathWave Foundation PVP verification and IPC connectivity for plugin-to-plugin communication.
• Set up Jenkins CI/CD with Kubernetes-based container orchestration.

Pre-Legex internships across consumer software and defence research.

• Software Developer, Debox Design (2017): built a cross-platform React Native app with a Google Assistant action to help students manage attendance.
• Research Intern, DRDO ISSA Lab (2016): used computer vision and linear algebra (Python) to compute optimal radar placement for max bomb-area coverage.